Q. I have created my site and it looks great in Preview mode but the Publish button is dimmed. How can I publish the site?
A. If the Publish button is dimmed, it means that you are not registered as a paid user. If you are a paid user, please contact us right away and we will solve the problem. If you are not yet a paid user, sign-up now and you will be able to publish your site.

Q. Where can I get suggestions for building my site?
A. We provide some general recommendations. You may also contact us at support@fortherapists.com if you would like more assistance.

Q. In the Site Builder, why is the Add Page button dimmed?
A. There is a maximum of 5 pages, plus a homepage, allowed per site.

Free Trial

Q. When I sign up for a free trial I never receive the email that contains my password and/or the password I receive does not work.
A. If you do not receive the email with the password please look in any "Junk" mail or "Spam" folders that you may have set up. In the event that you still cannot find the email please email us at support@fortherapists.com stating your account name (or desired account name) and we will set the account up and send you a new password. Once you receive this, or if you find your original password email, you can login anytime by clicking on the "Member Login" button at the top of any page.

Q. What happens if I'm not happy?
A. We think you'll be thrilled with your new site, but if you're not for any reason, we will refund your purchase within 30 days without hassle.

Additional Features

Q. Can I have an e-mail address through your service?
A. Yes. Please contact us and we will arrange for johndoe@starttherapy.com to forward to your existing email address. There is an extra charge for this service.

Q. Can I get my own domain name (like www.johndoe.com) for my site? How about email for my custom domain (john@johndoe.com)?
A. Yes. Contact us and we can arrange for your custom domain name. There is an extra charge for this service.

Q. Can I transfer my custom domain name somewhere else?
A. Yes. We register and manage your custom domain name for you, but if you ever decide you would like it for something else, we will transfer the registration to you without charge.